Press Release

USO Uses Cylance's AI Powered Endpoint Solution To Protect Donors, Along with Service Members and Their Families from Information Theft

Press + Media Contact
Cylance PR Team
Cylance Inc.

IRVINE, CALIFORNIA, May 16, 2018 - Cylance® Inc., the company that revolutionized endpoint security with true AI powered threat prevention, is pleased to highlight the proactive efforts of the United Service Organizations, Inc. (USO) in preventing the theft of sensitive data of their donors, service members, and service member families using their services.

USO views the security of their worldwide distributed footprint to be critical to safeguarding all information and processes. With CylancePROTECT® as a key component of the non-profit organization’s overall security structure, the USO has been able to protect user information and credentials without requiring additional overhead to manage the system.

The global nature of the USO user base has resulted in a fairly complex IT environment. "Our regionally deployed and widespread footprint presents an expansive surface to protect, any corner of which, if not protected properly, could compromise our enterprise data," said Eli Hertz, the USO’s Vice President of Information Technology.

The USO also recently released a mobile application that helps service members and their families find USO locations and learn about its array of programs and services. These new technologies require strong preventative security measures to properly safeguard information infrastructure.

"We’re proud to protect the data of service members and military families who have dedicated their lives to protecting people," said John Giacomini, Executive Vice President, Global Sales at Cylance. "The USO is making great strides to protect the donors, service members, and military families who use their services, while simultaneously enabling them with innovative new technologies to make their services even easier to use, and we’re proud to support them in their mission."

"With more than 200 USO locations in 14 countries, the global nature of our infrastructure creates a complex IT environment of which CylancePROTECT safeguards," said Hertz. "In addition to our traditional network infrastructure, the USO uses this best-of-breed technology to uphold our two primary security goals, protecting the donor information and that of our service members and families using our services."

Read the full case study for more technical details.

About the USO:

The USO strengthens America's military service members by keeping them connected to family, home and country, throughout their service to the nation. At hundreds of locations worldwide, we are united in our commitment to connect our service members and their families through countless acts of caring, comfort, and support. The USO is a private, nonprofit organization, not a government agency. Our programs, services and entertainment tours are made possible by the American people, support of our corporate partners, and the dedication of our volunteers and staff. To join us in this important mission, and to learn more about the USO, please visit

About Cylance® Inc.

Cylance is the first company to apply artificial intelligence, algorithmic science, and machine learning to cybersecurity to prevent the most advanced security threats in the world. Built on a breakthrough predictive analysis process, the Cylance AI Platform serves as a foundation for innovative, AI driven security products to address critical attack vectors. The company’s flagship product, CylancePROTECT, quickly and accurately identifies what is benign and what is a threat, and prevents malicious code from ever executing on a targeted system. By coupling advanced machine learning and artificial intelligence with a unique understanding of an attacker’s mentality, Cylance provides technology and services that are truly predictive and preventive against the most advanced threats. For more information visit:


Cylance and CylancePROTECT are registered trademarks or trademarks owned by Cylance Inc. in the United States and other jurisdictions and may not be used without prior written permission. All other trademarks are the property of their respective owners.


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